For accountants working in Professional Practice + from time to time, others . . .   
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Examples of Consulting Work

What Consulting Work Have Thea Foster and Rob Pillans Completed?

Some examples of consulting work completed include:

  • Work with continuing partners in a partnership dispute
  • Guidance for a firm formalising work and income sharing arrangements
  • Working with a 2 partner firm to develop a Marketing Plan including strategies and action points
  • One on one coaching of partners to improve billing and collection techniques
  • Assistance with the sale of a practice
  • Providing guidance, including valuation, to a sole practitioner accountant who was merging his firm with a much larger firm
  • Advice to the partners of a legal firm regarding arrangements for the introduction of new partners
  • Assistance with succession planning
  • Guidance on post-merger priorities and activities in a newly combined firm
  • Support to find key team members
  • Recommendations for improvement across process and systems
  • Complete review to identify ways to improve the firm across 24 different areas

For What Size Firms?

Projects have been undertaken for individual accountants and also other professionals. Assistance has been provided to accounting firms of many sizes, from sole practitioners up to firms of 12 principals. Rob has hands on experience in firms from 1 principal up to 50 principals.


Yes, often work with one person means no one else knows of our involvement. It is interesting to be asked at a Conference, "Do you know xxx?" Being discrete, I say "No" and the other person says "Yes"! From time to time a Conflict of Interest may occur and this can preclude taking on some jobs.

How Does the Consulting Work Progress?

There are almost always many and one or a combination of these that can produce a better outcome.

Where possible consulting projects involve face to face meetings. This is especially important for lengthy consulting projects. Sometimes meetings occur out of office hours as this best suits the accountants involved.

Some consulting projects are undertaken using email and telephone. It is not always possible, or necessary to meet.

Generally, as part of the initial engagement, a plan of action is agreed and a time frame developed. It is then possible to plan necessary actions. This helps clarify and agree client expectations.


Yes, fees are arranged in advance, but sometimes it is not possible to know how the total project will progress. In those situations, an upper limit is set for the first part of the project. Then after that, if the client is willing to proceed, another upper limit is set for the next part of the project, and so on.